https://www.krypt.com/en/legal/msa
3.4 章
AVAILABILITY PER MONTH DAYS OF SERVICE ADDED TO THE END OF THE SERVICE TERM
(OR MONETARY CREDIT EQUAL TO THE VALUE OF DAYS OF
SERVICE FOR MONTHLY POST-PAY BILLING CUSTOMERS), AT NO
CHARGE TO CUSTOMER
< 99.9% - >= 99.5% 3 Days
< 99.5% - >= 95.0% 7 Days
< 95.0% 15 Days
简单来说现在故障已经超过12小时,所以起码适用第二档也就是7天的使用时间或者等值额度赔偿。
如果故障时间超过37.2小时,那就是15天